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Privacy Policy and Terms of Use

Our privacy policy has changed. Click here for the latest policy.

Our Promise to You About Privacy

Effective 1 July, 2017

At Idahoan Foods, LLC, we do more than provide nutritious and good tasting products.  We care about your privacy.

Idahoan values your trust and respects your privacy — and is committed to protecting them.

How does Idahoan gather information?

We may collect information about you from a variety of sources, including directly from you, when you visit our website, view an online advertisement, or use our services.  We may also collect information about you from other sources, such as available commercial sources.

Information we collect directly from you:  We collect information directly from you when you choose to participate in our contests, offers or programs, or otherwise provide information directly to us. The following are examples of information we may collect directly from you:

  • Name, email address, postal address.
  • Username and password.
  • Telephone number.
  • Age.
  • Date of birth.
  • Other information about you and your family, such as gender, and product uses, preferences and/or behaviors.
  • Demographic information.
  • Future communication preferences

Information collected as you visit our sites, use our services, or view online advertisements:  Idahoan may use cookies and other electronic means to collect information about you when you visit our website, use our services, or view online advertisements.  If you use social networking sites (such as Facebook or Twitter), we may receive personal information about you that you made available through those sites.) The following are examples of information we may collect with these means:

  • Your browser type and operating system.
  • Website pages you view.
  • Links you click.
  • IP address.
  • The website you visited before coming to our website.
  • Cookies.

Cookies.  Cookies are small text files that a website can write to your computer.  Idahoan may use cookies to, among other things, save your password so you don’t have to re-enter it each time you visit any Idahoan website.  Many Internet browsers are automatically set to accept cookies.  You may change your browser settings to either reject cookies or notify you when a cookie is about to be placed on your computer.  Please note, however, that rejecting cookies while visiting any Idahoan website may result in certain parts of the website not operating correctly or as efficiently as if they were allowed.  For example, if you are a registered user of an Idahoan website, you may need to enter your username and password each time you visit any registered user’s only areas of any Idahoan website.

Information we collect from other sources:  Idahoan may obtain information about you from other sources, including commercially available sources such as data aggregators and public databases. The following are examples of information we may collect from other sources.

  • Name, postal address.
  • Age.
  • Income level.
  • Marital status and number of children.
  • Your hobbies and interests.
  • Consumer and market research data.
  • Purchasing behavior.
  • Publicly observed data or activities, such as in-store shopping behavior.
  • Information we collect about you may be aggregated to help us customize communications to you and to help us provide the best products and services.

* Idahoan never collets social security or credit card numbers.

Minors:  Idahoan does not intend to collect information from children who are under the age of 18.  If you do not meet this age limit, you should not provide information on this site and should ask your parent or guardian to do so for you.

How does Idahoan Use or share your information?

We use information we collect to improve and provide products and services to you, and to inform you about our products and services, and to manage our website.  We generally don’t provide your personal information to third parties without your prior permission.  We may share information if we sell a portion of our business, or when required by law or government authorities.

Note to persons outside the United Kingdom:

This website is intended for customers in the United Kingdom.  If you live in the United States, please visit If you live in Canada, or elsewhere, information you provide us will be transferred outside of your country for our uses.  By submitting your information, you agree to that international transfer.

How can I manage my personal information or change my opt-in/out status?

If you wish to change your information or be removed from our e-mail mailings, click here and complete the form to remove your e-mail address from our list, or call our service center at 0345 193 0406

How do I contact Idahoan with questions or concerns?

Idahoan is committed to working with you resolve any concern about privacy.  You may contact us at the customer information page, which may be access by clicking here.

Information Security:  Idahoan is committed to keeping personal information secure.  Of course, Idahoan cannot guarantee the security of the transmission of any data sent over the Internet.  Idahoan limits access to personal information to those in Idahoan with a business purpose.  Idahoan also has  appropriate technical and physical security procedures in place to protect your personal information from inappropriate use or changes.

Disclaimer:  Idahoan is dedicated to continually improving its websites by adding new functionality, products, services and programs.  Because of those improvements — along with the changes in the law, technology, and Idahoan’s business — Idahoan reserves the right to change, modify, add, or remove portions of this Privacy Policy at any time. The latest version of our privacy policy will be available on our website and will indicate the date that it went into affect.  We encourage you to review our Privacy Policy whenever you use our website to make sure you understand how your information will be used.

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